FAQ

Frequently Asked Questions (FAQ)

What types of apparel do you offer at The Club Apparel? At The Club Apparel, we proudly offer a wide selection of spirit wear and fan apparel for women, men, and children. Whether you're gearing up for a game day or showing your team spirit at a school event, our collection includes everything from t-shirts and hoodies to hats, all designed to meet the needs of fans and enthusiasts.

How do I know which size to order? To ensure the best fit, detailed sizing information is provided on each product page. Please refer to these sizing guides before making your purchase to ensure you select the optimal size for your apparel.

Can I customize the apparel with my own designs or text? Yes, customization is available for certain items. If you have a specific design or text in mind for your apparel, please send us an email at info@theclubapparel.com with your custom order requests, and we will guide you through the customization process.

What is your return policy? Since all our items are made to order, they are considered custom and non-returnable. However, if you receive a damaged or defective item, please contact us. We will gladly replace it or offer a refund if the item is unavailable, ensuring your satisfaction.

How long will it take to receive my order? Delivery timelines vary and are listed on each specific product page. Please refer to these details to know when you can expect your order.

Do you ship internationally? Currently, we only offer shipping within the United States.

What payment methods do you accept? We accept all major credit cards, PayPal, and Shop Pay, providing flexible options for your convenience.

How can I track my order? Once your order is processed and shipped, we will send you a tracking number via email. You can use this information to track the delivery status of your order directly.

Is there a minimum order quantity for team or group orders? No, we do not require a minimum order quantity for group orders. Feel free to order as many or as few as you need.

How do I contact customer service if I have a question or issue? For any inquiries or assistance, please email us at info@theclubapparel.com. We strive to respond to all queries within 24 hours.